Information Builders
297 Case Studies
A Information Builders Case Study
AJ Logistics, a last‑mile provider of custom warehousing, FF&E installations and order fulfillment, needed a way for clients to monitor and manage dozens of simultaneous projects while working remotely at job sites. The challenge was to give customers real‑time status, let them run reports and issue commands, and trigger complex workflows from smartphones and tablets without returning to the office.
Using Information Builders’ WebFOCUS suite (Maintain, WebFOCUS Mobile, ReportCaster) and professional services, AJ built a self‑service, web‑based BI app that lets users query and update inventory, run activity reports, generate invoices, schedule deliveries and trigger multi‑step workflows from any device. The solution improved coordination and visibility, reduced operating expenses, sped invoice auditing (from weeks to days) and cut AP staffing, ensured consistent on‑time performance, and delivered a competitive edge that helped win more business.
Greg Johnston
CIO