Case Study: International Car Operators achieves real-time tracking and streamlined reporting with Information Builders (WebFOCUS and iWay)

WebFOCUS, iWay Deliver Improved Reporting Capabilities to Vehicle Transportation Company

International Car Operators (ICO) is a leading stevedoring company that handles about 1.6 million vehicles a year across terminals in Antwerp and Zeebrugge. ICO needed a high-performance system to efficiently process and share operational information between arriving ships, material-handling and logistics providers, and customers to avoid manual delays, costly transshipments, and service interruptions.

ICO implemented Information Builders’ WebFOCUS and iWay software to integrate data from multiple sources, convert pre-announcement feeds into operational data, and provide barcode-based, real-time tracking. The solution delivered a reliable data-collection and reporting platform with adjustable customer reports, faster processing of essential information, greater transparency for clients, and the ability to extend reporting across the organization.

International Car Operators

Alain Guillemyn

CIO