Case Study: Lutheran Life Communities achieves improved productivity and cost control with Information Builders' WebFOCUS

WebFOCUS Helps Lutheran Life Boost Productivity and Manage Costs

Lutheran Life Communities, a nonprofit senior‑living organization founded in 1892 that operates six continuing‑care communities across Illinois, Indiana and Florida, faced fragmented data and slow, manual reporting—census, payroll, financial and operational information lived in seven disparate systems and Excel spreadsheets, making it hard for managers to get a unified, timely view needed for day‑to‑day decisions.

Working with Information Builders and partners, Lutheran Life deployed WebFOCUS to consolidate data sources and deliver role‑specific KPI dashboards and interactive reports via the corporate intranet. The solution unified ERP, timekeeping, fundraising and census data, enabling daily monitoring of metrics; it reduced food waste, improved staffing alignment (labor/benefits are 55% of costs), and accelerated decision‑making—management expects about a 10% gain in labor productivity and clearer control of costs and operational performance.

Lutheran Life Communities

Carl Moellenkamp

Consultant/Senior Vice President