Case Study: Millennium bcp achieves KPI-driven decision-making with Information Builders' WebFOCUS

WebFOCUS Gives Millennium bcp Better Decision-Making Capabilities

Millennium bcp, Portugal’s largest privately owned bank with nearly 700 branches and 2.3 million customers, needed to modernize and automate KPI generation and reporting as part of a commercial-alignment initiative. The bank’s challenge was to deliver a consumer-friendly, fast, scalable BI application that combined summarized and detail-level data, standardized KPIs and drill-downs, and could process and present billions of records daily while reducing decentralized, inconsistent reporting.

Information Builders’ WebFOCUS was deployed with mapped back-end sources and pre-aggregated data, and dashboards were rolled out in phases to different business segments. The solution delivered targeted, customizable BI dashboards (1,300 daily users within six weeks, rising to 3,000+), improved manager accountability and decision-making, reduced duplicate reporting, boosted commercial activity and revenue, and established a more proactive, data-driven culture with rapid ROI.

Millennium bcp

Alexandre Moita

Analyst