Case Study: Covidien UK achieves cost‑effective, scalable sales intelligence with Information Builders' WebFOCUS

WebFOCUS Delivers Cost-Effective Operational BI Solution

Covidien UK, a leading supplier of medical products with over 2,000 customers and nearly £150m turnover, needed to deliver near–real-time operational business intelligence to hundreds of sales, marketing and finance users—including 300 field-based salespeople—without heavy training or prohibitive per‑user licensing costs. The organisation also had to integrate data from acquisitions quickly and let non‑technical staff drill down into customer and product detail to support timely, profitable decisions.

The company implemented Information Builders’ WebFOCUS (with ReportCaster and Developer Studio) to automate report scheduling, bursting and distribution via an intranet portal, apply alerting, and provide easy self-service drill‑down. The CPU‑based licensing removed per‑seat fees, enabling information delivery to 400+ users, fast ROI in weeks, seamless integration of acquired data and improved decision-making—helping Covidien UK scale BI cost‑effectively and support ongoing profitable growth.

Covidien

Gavin Sorbie

Information Manager