Case Study: Aqua Clara achieves streamlined data aggregation and faster partner insights with Information Builders WebFOCUS

Water-Delivery Company Improves Information-Sharing Ability With Updated Business Intelligence

Aqua Clara, a leader in the water-delivery industry with more than 70 franchises, needed a way to help partners aggregate and analyze customer data from a new main operating system. The existing system covered only sales and forced partners to export CSVs and do manual processing, causing long delays, duplicated effort, and strain on corporate resources; Aqua Clara required a web-based, easy-to-use, quick-to-deploy solution with predictable (fixed-fee) licensing for non-technical users.

The company selected Information Builders’ WebFOCUS and built a reporting environment in four months. WebFOCUS’s web-based GUI and processor-based licensing let partners retrieve, consolidate, segment, and visualize customer data with one click and export to Excel/PDF. The result: faster, more efficient reporting, improved partner customer service and profitability, better corporate guidance to franchises, and plans to expand analytics and GIS-enabled reporting.

Aqua Clara

Naomasa Furuya

Director