Case Study: Utah Transit Authority achieves self-service analytics and faster operational decision-making with Information Builders

Utah Transit Authority Turbo-Charges Its Business Analytics

Information Builders helped the Utah Transit Authority (UTA)—which operates buses, light and commuter rail across 1,400+ square miles and serves 80% of Utah residents—overcome fragmented, siloed data. Before the project, business users had to combine multiple data sources manually in Excel or wait days or weeks for IT to deliver custom reports, hampering timely decision‑making and operational oversight.

Information Builders deployed iWay DataMigrator to integrate data and WebFOCUS, InfoAssist and AppStudio to deliver guided self‑service dashboards and reporting domains. As a result, UTA automated large-file processing and daily extracts, enabled business users to self‑serve insights, accelerated reporting (including automated month‑end reports), and saved substantial time while improving operational effectiveness across maintenance, labor, fuel and fare management.

Utah Transit Authority

Abraham Kololli

Deputy Chief of Information Services