Case Study: Trustmark achieves faster insights and revenue growth with Information Builders' WebFOCUS

Trustmark Companies Benefit From WebFOCUS

Trustmark, an Illinois-based employee benefits provider whose Voluntary Benefits Solutions (VBS) subsidiary generates about one-third of company revenue, lacked formalized metrics and relied on slow, spreadsheet-driven reports. This gap undermined a planned five-year strategic transformation and revenue-growth initiative by leaving executives and operational teams without timely, reliable performance indicators.

Information Builders implemented WebFOCUS dashboards and InfoApps, consolidating data from disparate systems and giving more than 1,000 VBS users personalized, secure access to sales, finance, and operational KPIs. The centralized BI environment delivered faster insight, improved detection and resolution (and prevention) of issues, and is being continuously expanded and optimized across Trustmark.

Trustmark

Eshwar Pastapur

Chief Information Officer