Case Study: JOC Group achieves richer trade intelligence and actionable analytics with Information Builders

Superior Technology Takes JOC Group From Waterfront to the Forefront

JOC Group’s PIERS division, the authoritative provider of global trade and shipping intelligence, collects roughly 17 million bills of lading a year but faced growing competition and a need to turn raw, unstructured customs data into actionable business intelligence for its customers. The challenge was to improve data quality and deliver client-specific BI and analytics so customers could generate leads, conduct market research, and make faster, more informed decisions.

Information Builders implemented iWay for data integration and cleansing and WebFOCUS to build interactive, browser-based dashboards embedded in the MyPIERS portal. The solution standardized, de-duplicated, and loaded data into a reporting database and delivered role-based, customizable analytics to clients; as a result PIERS rolled out targeted dashboards to key maritime customers, enhanced the value of its data offerings, improved client retention, and set the stage for mobile and next-generation WebFOCUS deployments.

JOC Group

Yesenia Rodriguez

Enterprise Platform Manager