Case Study: Orange and Rockland Utilities achieves on-demand HR reporting and automated meter-test tracking with Information Builders' WebFOCUS

Powering Up With WebFOCUS Web-Enabled Apps Boost Employee Productivity

Orange and Rockland Utilities, a Consolidated Edison subsidiary serving ~700,000 customers, needed faster, secure access to HR data for executives, fewer calls to HR, and improved tracking of electric meter tests to meet regulatory requirements. Their existing mainframe batch reports were slow, static, and required IT to produce ad-hoc queries.

Using Information Builders’ WebFOCUS, consultants built three self-service web applications—an executive HR reporting system, a secure employee calendar, and an automated Scheduled Electric Meter Test Report—integrated with mainframe DB2 and deployed on Windows servers in under four months. The apps give ~100 managers and 1,000 employees on-demand access with minimal training, eliminated many HR inquiries, sped decision-making from days to seconds, streamlined meter-test reporting, increased accuracy, and reduced labor costs.

Orange and Rockland Utilities

Nicholas Illobre

Director of Human Resources and Environmental Health and Safety