Case Study: Plus Relocation gains a competitive edge and wins clients with Information Builders' WebFOCUS

Plus Relocation Boosts Global Business With Powerful Reporting and Performance Management

Plus Relocation, Inc., a provider of domestic and international employee relocation services, was losing key accounts because prospective clients cited weak, non‑interactive reporting and limited transparency. The company needed an easy way for clients to estimate and track relocation costs, create better packages, and demonstrate Plus Relocation’s expertise during the sales cycle.

Plus Relocation implemented Information Builders’ WebFOCUS BI suite (WebFOCUS, ReportCaster, Visual Discovery, PMF, FLEX Enable and professional services) to create InformAgility—interactive, parameterized dashboards, drill-down visualizations and embedded Active Reports in proposals. The new customer-facing and internal reporting improved transparency and self‑service analytics, streamlined processes, helped win new business (including a semiconductor account), and now supports hundreds of external and internal users while paving the way for performance management and predictive analytics.

Plus Relocation

Mick Lee

CEO