Case Study: OFS Brands achieves mobile, interactive analytics and faster decision-making with Information Builders' WebFOCUS

OFS Brands Equips Mobile Users with Analytic Dashboards on Any Device

OFS Brands, a leading supplier of contract furniture with a nationwide sales force and a 25‑person IT team, needed better ways to turn data into action. The company relied on static, emailed reports that couldn’t be explored interactively, required IT for custom requests, and didn’t support mobile ad hoc analysis—limiting sales, manufacturing, quality, and supply‑chain teams from quickly answering operational questions.

OFS implemented Information Builders’ WebFOCUS (including Mobile BI, InfoAssist and dashboards) to deliver interactive, device‑agnostic reports, maps and a tag‑cloud for unstructured quality data. The solution put self‑service analytics in the hands of sales and operational users, enabled daily margin checks and faster root‑cause analysis, improved customer service, product quality and transportation visibility, and freed IT to focus on strategic initiatives.

OFS Brands

Scott Franzel

Director of IT