Case Study: Lipari Foods achieves real-time visibility and mobile self-service BI with Information Builders' WebFOCUS

Lipari Foods Stays Fresh and Competitive With Information Builders Technology

Lipari Foods, a regional wholesale food distributor serving roughly 5,000 customer locations across the Midwest, needed better access to transactional data for employees, partners, and customers. Its prior reporting was a manual, IT-driven tangle of one-off reports that left non-technical users without timely visibility into inventory, orders, and daily operations—hindering responsiveness in a fast-moving food market.

The company deployed Information Builders’ WebFOCUS suite to build an enterprise BI environment with guided ad hoc reporting, exception-based alerts, dashboards, mobile delivery, and write-back capability via WebFOCUS Maintain. The solution consolidated disparate systems (including AS/400 and acquired SAP data), turned dozens of bespoke reports into parameterized, self-service views, delivered real-time insights to desktops and mobile devices, and enabled faster decisions that reduced waste and improved customer service.

Lipari Foods

Michael Hegarty

Vice President of Technology