Case Study: TransUnion achieves real-time device-based fraud detection and analytics with Information Builders (WebFOCUS)

iovation Battles Internet Fraud With WebFOCUS Analytics

iovation is a Portland-based provider of global device intelligence that helps businesses authenticate customers, block fraud, and preserve a seamless online experience by using device identification, shared device reputation, device-based authentication, and real-time risk evaluation. Faced with the industry-wide challenge of stopping increasingly sophisticated online fraud without disrupting legitimate customers, iovation sought better visibility and differentiation through advanced analytics and reporting.

iovation integrated Information Builders’ WebFOCUS portal and InfoApps to add real-time BI and self-service forensic tools, giving clients and support teams interactive reports and device histories for rapid investigation. The portal delivers 100+ reports and nightly distributions to 450 customers managing 1,500 brands, improving support responsiveness, reducing calls, and making protection activity transparent—backed by iovation’s database of ~3 billion devices and 25 billion reputation checks, which help protect millions of transactions and stop about 300,000 fraudulent activities daily.

TransUnion

Brian Walter

Director of IT