Case Study: ICON Health & Fitness achieves multimillion-dollar efficiency gains and faster executive reporting with Information Builders' WebFOCUS

ICON Health and Fitness Strengthens Its Reporting Capabilities

ICON Health and Fitness, a global leader in home exercise equipment with about 2,500 employees and nine locations, needed better executive dashboards and consolidated reporting. With a small IT team and an ERP that limited historical data and BI capabilities, management wanted weekly, monthly and year‑to‑date KPIs with drill-down and trend comparisons across divisions to improve revenue and profitability oversight.

Using Information Builders’ WebFOCUS, iWay DataMigrator and ReportCaster, ICON built data marts, automated scheduled reports and created more than 20 parameterized KPI reports (including Flash Reports used by ~50 managers). The Assembly Report alone saves about $1M annually; overall the solution delivered a multimillion‑dollar impact by increasing efficiency, accuracy, faster decision‑making, higher margins and enabling just‑in‑time inventory and better forecasting.

ICON Health & Fitness

David Brown

BI Manager