Case Study: Heartland Financial achieves timely, accurate decision-making with Information Builders' WebFOCUS

Heartland Financial Resolves Data Management Challenges

Heartland Financial USA, a multibank holding company with 80 branches, faced fragmented information systems after rapid acquisitions that left customer, regulatory, and core-banking data inconsistent. Directors and managers struggled to get reliable, timely reports for compliance and operational decisions, and a traditional data warehouse was judged too slow and expensive to solve the problem immediately.

Heartland deployed Information Builders’ WebFOCUS platform (with InfoAssist, Developer Studio, and Portal) to read directly from source systems, apply business rules to pseudo-normalize data, and provide self-service reports and dashboards. The solution delivered timely, actionable insight across the organization, improved data accuracy and regulatory compliance, reduced labor and IT support needs, and delivered most data-warehouse benefits far faster and at lower cost.

Heartland Financial

Michael Arthur Calavicci

Business Intelligence Manager