Case Study: Guelph General Hospital improves hospital operations with Information Builders’ ibi WebFOCUS platform

Guelph General Hospital improves care for 180,000 residents with Information Builders analytics

Guelph General Hospital faced challenges in analyzing its vast patient data, which was scattered across systems and locked in static reports from its MEDITECH system. This prevented a holistic view of patient experience and overall performance monitoring. The hospital turned to Information Builders, implementing the ibi WebFOCUS analytics platform to integrate data and enable in-depth analysis.

Using Information Builders' platform, GGH built an integrated analytics environment with a user-friendly portal featuring real-time dashboards and self-service reports. This allowed staff to dynamically visualize data on key metrics like emergency department volumes and patient satisfaction. The solution saved time, streamlined processes, and improved insight, helping GGH rank first among similar-sized hospitals in the province for emergency department performance.

Guelph General Hospital