Case Study: Gore Mutual Insurance Company achieves enterprise-wide self-service analytics and faster decision-making with Information Builders

Gore Mutual Insurance Transforms Key Business Processes With WebFOCUS

Gore Mutual, Canada’s oldest property and casualty insurer with roughly $400 million in premiums, $1 billion in assets, and 300 employees, faced fragmented, paper‑based reporting and reliance on spreadsheets and a few “super users” for analytics. The company needed a strategic, enterprise‑wide view of operations and faster access to timely, accurate information across underwriting, claims, finance, and distribution.

Working with Information Builders, Gore Mutual implemented a unified BI and data‑integration platform—including the Insurance Performance Foundation (IPF), WebFOCUS, PMF, DataMigrator, and iWay data quality/master data services—to create a governed common data model and self‑service dashboards. The result: pervasive analytics available to executives, brokers, managers and underwriters, improved data quality and timeliness, faster responses to trends and problems, greater operational efficiency, and lower reporting and analytics costs.

Gore Mutual Insurance Company

Jamie McDougall

Vice President of Business Intelligence and Analytics