Case Study: Food Lion achieves faster, self-service financial reporting with Information Builders' WebFOCUS

Food Lion Roars Ahead With Self-Service Reporting System

Food Lion, a major grocery retailer with more than 1,200 stores in 11 states, faced a slow, labor-intensive mainframe reporting process that left managers receiving financial and sales information days to weeks late. The organization needed a faster, more flexible way for store and regional managers to access timely profit-and-loss, sales and promotional data without relying on IT to generate and mail hardcopy reports.

Food Lion implemented Information Builders’ WebFOCUS with iWay integration and ReportCaster to create a parameter-driven, self-service reporting environment accessible via the corporate intranet and capable of scheduling and e-mailing daily sales reports. The change delivered results quickly: daily and weekly data now arrive much sooner, managers react faster to market changes and promotions, distribution and labor costs fell, and thousands of users across the company rely on presummarized reports to detect buying patterns and improve decision-making.

Food Lion

Greg Finchum

Senior Vice President of Retail Operations