Case Study: Farm Bureau Insurance achieves real-time insights and improved profitability with Information Builders' WebFOCUS

Farm Bureau Insurance Improves Profitability With Better Business Intelligence

Information Builders helped Farm Bureau Insurance of Tennessee — the state’s largest home and auto insurer and a leading life-policy writer — address a critical information gap exposed by two severe 2011 storms. The company’s legacy reporting was slow, batch-driven and couldn’t provide the real-time, drill-down or ad hoc analytics managers needed for operational visibility, risk management and timely financial decisions.

Information Builders deployed WebFOCUS, the Insurance Reporting Foundation, ReportCaster and professional services to combine data from multiple systems into interactive dashboards, scorecards and on‑demand reports with automated alerts. The result: faster, more accurate decision-making across claims, actuarial, risk and call‑center teams, reduced manual reporting, proactive storm response, improved profitability (including a new in‑house auto rating platform) and better customer service.

Farm Bureau Insurance

Karen Hunt

Assistant Vice President of Information Technology