Case Study: Erie Insurance achieves company-wide performance gains with Information Builders' WebFOCUS dashboards

Erie Insurance Boosts Performance With WebFOCUS

Erie Insurance, a multi-line property & casualty provider with about 4,400 employees and $4.8B in revenue, needed to deliver on a new CEO’s vision to use data more strategically to improve performance across functions and levels of the organization.

Information Builders implemented WebFOCUS, ReportCaster and Active Technologies to create Erie Performance Reports and an executive Enterprise Reporting dashboard that track roughly 75 KPIs, provide ad hoc drill-downs, and consolidate transaction data for managers, executives and independent agents. The solution gave thousands of users—and more than 90% of Erie’s independent agents—role-specific, actionable insights, accelerating a data-driven culture and improving decision-making, up‑selling/cross‑selling and operational performance across the business.

Erie Insurance

Michael Eisert

Lead Data Warehouse Analyst