Case Study: Dialysis Clinic achieves faster, self-service financial reporting and improved cost control with Information Builders WebFOCUS

Dialysis Clinic, Inc. Heals Financial Reporting Ailments With WebFOCUS

Dialysis Clinic, Inc. (DCI), the third-largest kidney dialysis provider in the U.S. based in Nashville, faced slow, error-prone financial and clinical reporting because essential data lived in multiple disparate systems (Lawson, legacy RMS, SQL Server). Managers and clinicians depended on IT to assemble cross‑system reports, making analysis time-consuming and limiting the organization’s ability to control costs and monitor metrics like cost per treatment.

DCI implemented Information Builders’ WebFOCUS BI platform with iWay data adapters and professional services to provide guided ad hoc reporting and native access to all sources. The solution empowered business users to run self-service reports, drill down into consolidated data, export actionable results to Excel, set automatic alerts, and free IT for strategic work—improving decision-making, cost control, and efficiency with plans to extend reporting to its 260 clinics.

Dialysis Clinic

Sue Munson

Financial IT Manager