Case Study: Thomas Nelson achieves faster decision-making and streamlined sales and inventory management with Information Builders' WebFOCUS

Comprehensive Web Reporting Improves Sales and Inventory Management at Thomas Nelson Publishing

Thomas Nelson, the world’s largest Christian publisher and a leading U.S. trade publisher, needed to speed up decision-making and reduce the strain on a small IT team by making reporting and analysis self-service across disparate systems.

They implemented Information Builders’ WebFOCUS (with the iWay DB2 adapter) and ReportCaster to deliver web-based managed reporting and automated email distribution. Users gained single‑click access to reports and scheduled analytics, which improved sales and inventory visibility, enabled more accurate demand planning, and freed IT to focus on strategic initiatives.

Thomas Nelson

Cletis Fisher

Senior Programmer/Analyst