Case Study: City of Irving Police Department achieves reduced crime and faster intelligence-led arrests with Information Builders' WebFOCUS

City of Irving Police Work Smarter With WebFOCUS Law Enforcement Analytics

Information Builders’ WebFOCUS platform was deployed by the City of Irving Police Department to address the challenge of aging CAD/RMS systems that generated large volumes of disparate data. The department needed a secure, intuitive way for officers, analysts, and command staff to search multiple city and police databases, create timely reports, and gain actionable insight for day‑to‑day operations.

By implementing WebFOCUS Law Enforcement Analytics and integrating CAD, RMS and other city systems, Irving rolled out dashboards, interactive maps, drill‑down reporting, predictive analytics, alerts and a mobile information portal. The solution delivered real‑time access and ad‑hoc reporting from the field, enabling more proactive policing and resulting in falling crime rates, an increase in intelligence bulletins and a higher number of suspects arrested using advanced intelligence techniques.

City of Irving PD

Terry Gierling

Senior crime analyst