Case Study: Grand River Hospital District achieves a unified data warehouse and faster, data-driven decisions with Information Builders

Canadian Healthcare Provider Gains a Healthy Perspective With Information Builders’ Technologies

Grand River Hospital is a 615-bed community hospital in Ontario serving more than 500,000 residents. With over 60 source systems and an IM/IT environment that required the team to extract unique data sets and build custom reports for every new metric, cross-system reporting was slow and labour-intensive, creating a bottleneck for the hospital’s 11-member decision-support team and clinical stakeholders.

Working with Information Builders, Grand River implemented iWay DataMigrator, WebFOCUS and InfoAssist to build an enterprise data warehouse and automate ETL (including daily change-data capture). The consolidated repository and self-service BI tools gave clinicians, administrators and finance staff fast, reliable cross-system insights—cutting reporting delays, enabling case-costing and real-time operational monitoring (ER wait times, outcomes, resource use), and improving productivity and confidence in the data.

Grand River Hospital District

Kathleen Lavoie

Director of Health Information Management and Chief Privacy Officer