Case Study: Bunzl Australasia achieves unified data visibility and faster decision‑making with Information Builders' WebFOCUS

Bunzl Australasia Ramps up Efficiency and Productivity With WebFOCUS

Bunzl Australasia, a leading specialist distribution group serving nearly 7,500 customers across close to 18,000 locations with about 1,100 employees, faced a classic high‑volume, low‑margin challenge: six disparate ERP systems produced siloed, static reports (about 4,000 pushed daily), preventing timely visibility into sales and operational activity and making fast, informed decisions difficult.

To address this, Bunzl built an IBM DB/400 data warehouse and deployed Information Builders’ WebFOCUS (Portal, Developer Studio) plus iWay DataMigrator, backed by professional services and training, to create a self‑service BI portal. The result is a single, secure source of current data with interactive dashboards and drill‑down reports, dramatically faster report times (from hours to minutes and earlier daily delivery), easier analysis for managers, and a scalable user base poised to grow from ~50–60 to 400+, improving decision‑making and operational efficiency.

Bunzl Australasia

Mark Hayden

Manager of Business Support