Case Study: Brotherhood Mutual achieves streamlined enterprise reporting and time savings with Information Builders' WebFOCUS

Building a Reporting Community at Brotherhood Mutual

Brotherhood Mutual Insurance Company, founded in 1917, is a leading U.S. insurer for churches and related ministries. Faced with a fragmented, Excel- and paper-based reporting process and a desire to avoid a lengthy data-warehouse project, the company needed a cohesive, organization-wide reporting strategy that reduced IT bottlenecks and gave business users timely access to operational data.

Brotherhood Mutual adopted Information Builders’ WebFOCUS BI platform with professional services and training to enable direct-access reporting from production systems. The team replaced manual time-tracking with a transaction-based system and built drillable dashboards for claims and workload management, saving dozens of staff hours (including eliminating a 40-hour year-end rollup and ~4.5 hours/month per rep), delivering real-time insights, improving accountability, and allowing managers to balance workloads and make faster, data-driven decisions.

Brotherhood Mutual

Rob Fosnaugh

Senior programmer analyst