Case Study: BGL Group achieves secure, self-service partner dashboards and streamlined enterprise reporting with Information Builders

BGL Group Uses Information Builders to Enhance Customer Relationships

BGL Group, a UK financial services group with more than 7 million customers and a large partnerships division (Junction), needed to improve how management information was delivered across the business and securely shared with partners. The company sought an enterprise BI platform that could combine diverse data sources (including geo-spatial and Google Maps data), enable self-service dashboards for varied user types, and enforce strict data segregation for partner access without duplicating development work.

BGL implemented Information Builders’ WebFOCUS platform (InfoAssist, Visual Discovery, Active Reports, Portal and iWay adapters) to deliver branded self-service dashboards and secure portals and an InfoApp for partners. The solution provided interactive, customizable reporting with an authorization layer that enforces “Chinese walls” while using single reports, resulting in faster, more consistent MI delivery, reduced development duplication, up-to-date insights for executives and partners, and stronger customer and partner relationships.

BGL Group

Hasan Al-Madfai

Associate Director of Pricing and Insight