Case Study: Ace Hardware empowers 15,000 staff to monitor vendor performance and improve merchandising with Information Builders' WebFOCUS

Ace Hardware Remodels With Information Builders’ Guided Self-Service Analytics

Ace Hardware, the largest retailer-owned hardware cooperative in the U.S. with 4,600 stores and more than $12 billion in annual retail sales, needed to extend decision-making across a large and diverse user base. The company sought an analytics solution that was easy to access, integrate with systems like SAP and Teradata, and simple enough for business users, suppliers, and field staff to use without heavy IT support.

Ace implemented Information Builders’ WebFOCUS platform with InfoAssist, Active Technology, ReportCaster and adapters for SAP and Teradata, plus professional services to build guided self-service toolboxes and dashboards. The deployment put analytics into the hands of thousands of users and vendors—enabling about 15,000 staff to monitor vendor performance, improve merchandising and supply-chain visibility, reduce reliance on IT, and establish WebFOCUS as the enterprise BI standard.

Ace Hardware

Tim Brynda

Consultant