Case Study: VIVACOM achieves 6x faster data-driven decisions and lower costs with the Informatica Platform

With PowerCenter VIVACOM had trusted, timely data for decision-making, lower levels of risk throughout the organization, and improved operational efficiency

VIVACOM, Bulgaria’s largest telecommunications provider with millions of fixed-line, mobile and internet customers, needed to acquire and retain more subscribers while lowering operating costs and managing risk. The company faced challenges making timely, reliable decisions because its data infrastructure was slow and fragmented.

By adopting the unified Informatica Platform, VIVACOM made data available for decision-making six times faster, turned data into a long-term asset, and began developing new processes in hours instead of days. The solution delivered more accurate, reliable decisions across the business, increased operational efficiency, reduced costs, and lowered organizational risk.

VIVACOM

Ivan Cholakov

IT Director