Case Study: EVERTEC achieves rapid integration of 400,000 acquired accounts in one weekend and $9M in savings with Informatica

Successfully integrated 400,000 customer accounts from acquired bank in one weekend

EVERTEC, a Puerto Rico–headquartered leader in transaction processing across 19 Latin American and Caribbean countries, was tasked with integrating the acquired assets of Westernbank Puerto Rico into Banco Popular. The challenge was to migrate and reconcile data for 400,000 customers across 18 disparate systems (AS/400, SQL Server, DB2, flat files, etc.), meet PCI compliance, reduce credit risk and collection losses, and do so with far less time and cost than comparable projects.

Using Informatica PowerCenter and PowerExchange to extract, transform and load data rapidly without hand coding, EVERTEC consolidated the accounts and systems—cutting integration time dramatically and executing the customer-account cutover in a single weekend. The effort saved $9 million in acquisition-related costs, reduced data-hub creation costs by $800,000 in one year, shortened reporting latency from 45 days to one day, increased collections by $2.5 million, ensured PCI compliance, and positioned the bank to attract and grow its customer base.

Evertec

Miguel Mercado Morales

Chief Information Officer