Case Study: Saint-Gobain Distribution the Netherlands achieves higher sales conversion and lower return rates with Informatica PIM

Saint-Gobain Distribution the Netherlands unleashes potential of building supplies data with Informatica PIM

Saint-Gobain Distribution the Netherlands, part of Saint-Gobain, struggled to provide reliable, consistent product information across 150,000 products and 2,000 suppliers, with data scattered across spreadsheets, PDFs, and overlapping product codes. This made it hard for customers to compare items and complete purchases, and it slowed down sales and service processes. Informatica PIM was the vendor and product used to address this challenge.

Informatica implemented a PIM solution to create a single, authoritative view of product data across web, mobile, store, and internal systems. As a result, Saint-Gobain reduced product upload time from one week to the same day, cut quote preparation time from one hour to 20 minutes, and supported an expanded long-tail catalog with nearly one million additional supplier items.

Saint-Gobain

Ron Kessels

Deputy Director of E-Business