Case Study: Qualcomm achieves up to 70% faster data integration — cutting processes from days to hours — with Informatica

Qualcomm turbocharges their back office with Salesforce integration

Qualcomm, a global leader in wireless technologies spanning devices, components, content and networks, needed to speed product development, improve customer service and operational efficiency, and support rapid innovation across business units. The company faced the challenge of aligning people, technology and policies to deploy data integration projects cost‑effectively and to reduce the time required to integrate large volumes and varied data from multiple sources.

Qualcomm implemented an Integration Competency Center (ICC) using Informatica’s data‑integration suite (PowerCenter, PowerExchange, PowerExchange for Oracle eBusiness and Metadata Manager) to provide a single platform for accessing, discovering and integrating data. Results included cutting large file load/parse time from 20 days to 24 hours, reducing a messaging‑hub integration from three hours to three minutes, and lowering overall data integration time by up to 70%, accelerating decision‑making, R&D and customer response while improving operational efficiency and competitive advantage.

Qualcomm

David Bonnet

Technical Lead