Case Study: PostNL achieves a shorter supply chain and increased revenue with Informatica

PostNL transforms from a traditional Netherlands postal delivery service to a significant distributor of packages worldwide

PostNL transformed from the Netherlands’ traditional postal service into a global package distributor and faced the need to monetize data, shorten its supply chain, and give customers control over where, when and how they buy. To compete in a fast-changing market, PostNL needed a scalable data strategy to centralize information and drive better customer and supplier experiences.

Working with Informatica and Capgemini, PostNL built a Data Management Framework that centralized data using Informatica PowerCenter, MDM, Axon Data Governance, Data Quality and professional services. The solution delivered trusted, integrated master data, enabled faster operations and innovation, and produced measurable benefits: higher customer satisfaction, a shortened supply chain, new product innovation and increased revenue.

PostNL