Case Study: Leading Cloud-Computing Health Tech Company achieves a governed Snowflake data lake for timely, trusted healthcare analytics with Informatica

Optimizing Healthcare Administration Using a Data Lake

Cloud-Computing Health Tech Company is a SaaS provider that helps more than 160,000 healthcare organizations streamline EHR integration, revenue cycle management, and patient engagement under the motto “let doctors be doctors.” As the business grew it amassed hundreds of department-level metrics, creating operational silos and inconsistent analyses that made it hard to present a unified, actionable view of administrative performance to clients. The company needed a single, governed source of truth with clear data lineage so analysts and customer success teams could build and share reliable dashboards and recommendations.

The company implemented Informatica Intelligent Cloud Services to ingest and push large volumes of data into a Snowflake data lake on AWS, automated a five-step governance workflow and business glossary with Informatica Axon, and used Informatica Enterprise Data Catalog and Data Quality to scan assets and track lineage. The result is a current, trusted data lake that powers dashboard-based insights, improves cross-team collaboration and consistency, reduces time and compute costs, and increases analyst confidence—enabling faster, client-facing decisions such as rapid telehealth and COVID-19 response reporting.