Case Study: NextGen Healthcare achieves faster revenue realization and reliable Salesforce–SAP integrations with Informatica Cloud Data Integration

NextGen Healthcare Grows its Business and Better Serves Clients with Streamlined Data Integration

NextGen Healthcare, a leading provider of ambulatory care IT solutions used by more than 155,000 caregivers, faced reliability and scalability problems with its legacy integration platform. The company needed a fast, dependable cloud-based solution to support dozens of critical integrations—especially between Salesforce and SAP—to improve sales contact management, billing, and overall client service across real-time and batch workloads.

NextGen implemented Informatica Cloud Data Integration, redesigning point-to-point and FTP processes and moving both real-time and batch workloads onto the platform in about nine months. The new solution delivered reliable Salesforce–SAP exchanges, reduced integration-related internal cases by more than 50%, accelerated the customer pipeline for faster revenue realization, and freed the IT team to focus on higher-value work.

NextGen Healthcare

David Alvaro

Software Development Team Lead, Enterprise Applications