Case Study: Click Clack achieves faster order processing and better inventory control with Informatica

New Zealand manufacturer uses Informatica to cut order processing time by 50%, eliminate $60,000 in annual third-party distribution fees and cut time to on-board new EDI customers in half

Click Clack Limited, a New Zealand-based manufacturer of storage and cleaning goods, needed to improve inventory management, customer relations, and cash flow. Their fragmented channel system prevented a unified view of stock, risking order delays, while managing overseas customer data and relationships through third-party distributors was costly and inefficient. Their challenge was to integrate electronic data interchange (EDI) records with their SAP system to gain a holistic and accurate view of their operations.

By implementing Informatica PowerCenter and Informatica B2B Data Transformation, Informatica provided a solution that integrated all data quickly and without hand coding. The results were significant: Click Clack cut order processing time by 50%, eliminated $60,000 in annual third-party fees, reduced the customer onboarding time by half, and decreased delivery times through superior inventory control.

ClickClack

Natarajan Subramanian

Group IT Manager