Case Study: nCino reduces loan origination and closing time by 34% with Informatica Intelligent Cloud Services

nCino Makes Loan Processing Faster and More Efficient

nCino is a cloud banking provider (founded 2012 and built on Salesforce) that helps financial institutions automate loan origination and management. It faced the challenge of integrating loan data from a wide variety of core and transactional systems (FIS, Jack Henry, Fiserv, etc.) in many formats—processing nightly batch loads from 120+ customer systems—while also needing to add real-time integrations, scale for growth, and reduce development costs.

nCino adopted Informatica Intelligent Cloud Services and Informatica Cloud Application Integration, using prebuilt connectors to ingest batch data and push real-time updates back to customers’ core systems. The integration platform sped onboarding from weeks to days, doubled nCino’s customer base in one year (now 200+ customers), and delivered measurable benefits: a 34% reduction in loan origination and closing time, ~30% faster time-to-market for real-time integrations, a 19% average increase in loan volume, and a 17% drop in operating costs.

nCino

Mark Wood

Executive Director of Data Integration Services