Case Study: National Instruments achieves deeper customer relationships with Informatica’s scalable hybrid data integration platform

National Instruments Uses a Scalable Hybrid Data Integration Platform to Deepen Customer Relationships

National Instruments, a long-established leader in automated test and measurement, moved from a product-centric to a customer- and systems-focused business and needed to modernize its B2B infrastructure. The company faced scaling EDI from about 20 to 200+ partners, migrating Manufacturing, Finance, and Commerce to a common platform, and reorganizing product and customer data to improve supplier and customer experiences.

National Instruments deployed Informatica Intelligent Cloud Services and Cloud B2B Gateway to replace its legacy EDI, standardize integration templates, enable multi-tenant onboarding, and add central monitoring. The new platform sped supplier onboarding, improved IT efficiency through reusable integration patterns and proactive alerts, and made it easier for customers and suppliers to do business—boosting satisfaction, loyalty, and deeper strategic relationships.

National Instruments

James Humphrey

Principal Software Architect