Case Study: March Networks halves CRM delivery time and automates data integration with Informatica

March Networks Automates Data Integration—Streamlining Pipeline Operations and Customer Onboarding

March Networks, an Ottawa-based leader in IP video surveillance, needed to modernize its IT landscape as it rolled out a new Salesforce CRM. Its legacy point-to-point integrations required custom coding and manual work, causing slow, error-prone flows between Salesforce, SAP, the website/portal and back-end systems; the company sought automated, secure integrations to speed onboarding, improve reporting, and reduce labor.

March Networks implemented Informatica Cloud Data Integration as a single integration layer to automate data flows between Salesforce, SAP, SQL Server, Oracle PLM, its website and partner feeds. The solution halved CRM delivery time, cut labor and integration failures, enabled a 360-degree executive analytics view for faster decision-making, strengthened data security, and simplified partner and customer onboarding processes (with real-time portal-to-SAP order handling in progress).

March Networks

Islam AboulAtta

Solutions Architect