Case Study: Leading Healthcare Provider achieves unified patient records and improved patient outcomes across 23 hospitals with Informatica Multidomain MDM

Leading Healthcare Provider - Customer Case Study

A large not-for-profit health system in the U.S. Northeast—growing rapidly through mergers and acquisitions and operating 23 hospitals and rehab centers—faced fragmented patient data across multiple EMR and credentialing systems. This lack of a unified patient view hindered continuity of care, accurate attribution of services across the episode of care, and group- and location-based analytics for population health and preventive outreach.

The organization partnered with Infoverity and deployed Informatica Multidomain MDM (with PowerCenter, Data Quality, Enterprise Data Catalog, Axon, and Data as a Service) to master patient data from three EMRs and five payer files. In four months it reconciled 6.5 million records, identified 80,000+ duplicates, and reduced records by 49% to 3.2 million, delivering a consistent patient view across systems, stronger analytics for outcomes and population health, and improved continuity of care.