Case Study: Large Environmental Services Company achieves scalable CCPA compliance and trusted data governance with Informatica

Large Environmental Services Company - Customer Case Study

A large environmental services company serving nearly 20 million municipal, commercial, industrial, and residential customers needed to comply with the California Consumer Privacy Act and prepare for other emerging privacy laws. The organization also had to consolidate customer data from hundreds of systems, improve data steward productivity and analytics, protect PII against breaches, and build a repeatable, scalable approach to privacy governance to support digital transformation and upcoming M&A activity.

The company deployed Informatica on AWS—using Axon Data Governance, Data Privacy Management, Enterprise Data Catalog, Persistent Data Masking, Data Archive, and related tools—to automate discovery, classification, lineage tracking, masking, and archiving of sensitive data. The result was operationalized data governance that reduced risk and simplified CCPA compliance at scale, reclaimed hundreds of steward hours, provided a trusted analytics foundation used during COVID-19, enabled safe use of data for development, and set up a Customer 360 MDM path for smoother acquisitions.