Case Study: King Faisal Specialist Hospital and Research Center achieves real-time decision-making and improved patient safety with Informatica

King Faisal Specialist Hospital and Research Center reduced costs by automating workflow processes while ensuring data is consistent, accurate and synchronized

King Faisal Specialist Hospital and Research Center is a leading multi‑facility healthcare institution in Saudi Arabia anchored by an 894‑bed tertiary care hospital. Faced with overwhelming clinical and operational data coming from disparate systems (Integrated Clinical Information System and ERP), the hospital needed better information management for faster, more accurate decision‑making, stronger compliance with standards like NCPDP, HL7 and HIPAA, and lower operating costs — reporting that once took weeks was delaying critical actions.

The hospital deployed Informatica PowerCenter and PowerExchange to access, integrate and deliver mission‑critical data across the enterprise, automate workflows and synchronize information without hand coding. As a result, decision‑making time dropped from a month to seconds, medical errors were reduced and patient safety improved, compliance with HL7 requirements was simplified, costs fell through more efficient inventory use and automated processes, and administrators gained timely, accurate data for clinical and financial decisions.

King Faisal Specialist Hospital and Research Center