Case Study: IndianOil achieves major subsidy savings and dynamic retail pricing with Informatica Enterprise Streaming Data Management

Indian Oil transforms petrol and gas business through data analytics

Indian Oil (IOCL), with a network of over 43,000 customer touch-points, faced a major shift when the Indian government decontrolled petroleum prices and moved to market-driven pricing. The company needed a centralized, agile solution to implement dynamic pricing and enforce corporate controls across both company-run retail outlets and dealers for its Petrol and LPG businesses.

Using Informatica’s Enterprise Streaming Data Management (including Edge Data Streaming and real-time integration), IOCL implemented a centralized platform that also powered the Guinness-recognized “Largest Cash Benefit Program,” delivering direct benefits to over 125 million households. The program removed roughly $1.5B USD in LPG subsidy provisioning, prevented about $200M USD in annual subsidy leakage, generated ≈ $2B USD flow into the banking system, and produced audited annual savings of $470M USD (per CAG). Operationally, the solution enabled dynamic pricing, better stock and dispenser monitoring, preventative maintenance to avoid station dry-outs, faster targeted promotions, integrated loyalty programs, quicker policy rollout and stronger regulatory controls, while creating a future-ready retail integration infrastructure.

IndianOil