Case Study: Thames Water achieves continuous data access and faster, more accurate decision-making with Informatica PowerCenter

Improved decision-making by facilitating fast, accurate reporting with PowerCenter

RWE Thames Water (Thames Water Utilities Ltd.), the world’s third-largest water company serving over 70 million customers with 20,000 employees, needed to ensure a safe, continuous water supply and prioritize work across a $600 million maintenance program. The company faced the challenge of extracting and reconciling data from multiple heterogeneous databases and flat files and presenting it in a common format so users could cross-reference information across operations.

Using Informatica PowerCenter to access, integrate and deliver data quickly, Thames Water gained continuous, consolidated access to information across departments. The solution enabled fast, accurate reporting that improved decision-making, helped target repairs and refurbishments more effectively, and saved significant development time and costs.

Thames Water

Jim Weir

Business Support Program Manager