Case Study: Olympus (Thailand) achieves timely, consolidated Asia‑Pacific sales tracking with Informatica Intelligent Cloud Services

How Olympus Tracks and Manages Sales Activity with Data-Driven Dashboards

Olympus (Thailand) Co., Ltd., a subsidiary of the Olympus Group that manufactures medical imaging and endoscopy equipment, needed its Hong Kong headquarters to track sales activity across seven Asia‑Pacific branches. The company faced fragmented data—some offices used Salesforce, others relied on spreadsheets or CSVs, with inconsistent fields and local languages—and frequent Salesforce CPU/time‑out issues that made consolidation slow and error‑prone.

Olympus deployed Informatica Intelligent Cloud Services (IICS) with Cloud Data Integration to automate nightly batch loads into SAP, translate common terms to English, and summarize/enforce rules before loading into Salesforce. The result: faster, more accurate regional sales data in a common executive dashboard, elimination of manual truncation and timeout problems, and fresher insights that let headquarters take immediate strategic action.

Olympus

Wuttisak Thabthimsaen

Salesforce Project Manager