Case Study: Highmark Health achieves unified, trusted data for better patient care and streamlined financial reporting with Informatica

HighMark - Customer Case Study

Highmark Health, a national health and wellness organization and one of the largest integrated delivery and financing systems in the U.S., needed to unify data from acquisitions and modernize legacy systems to support care delivery and insurance operations. The company faced three core challenges: consolidating financial data for accurate reporting, enabling interoperability across platforms, and establishing enterprise-wide data governance with self-service access to consistent reference data.

Highmark built an enterprise data foundation on the Informatica Intelligent Data Platform—using Intelligent Cloud Services, Data Quality, MDM (including Reference 360), Axon Data Governance, and Enterprise Data Catalog—to standardize reference data, automate cataloging, and scale governance with AI. The effort produced a single source of truth that improved financial reporting accuracy and efficiency, reduced operational overhead and costs, enabled better care coordination between clinical and insurance teams, and empowered faster, more informed decision-making.

HighMark

Tony Roscoe

Director, Data Governance & Quality