Case Study: HealthNow New York Inc. achieves rapid, trusted enterprise data access and cuts analysis time from months to days with Informatica

HealthNow improves data governance with Informatica

HealthNow New York is a leading healthcare company serving 815,000 members, 13,000 client companies, and generating $2.27 billion in revenue. Facing fragmented data across as many as 16 enterprise databases and more than 30,000 Microsoft Access files, the organization struggled with slow access to critical customer and product data (months to build extracts) and lengthy product onboarding (1,700 hours), all while needing to improve member outcomes, comply with health reform, boost efficiency, and protect privacy.

By implementing Informatica solutions—including PowerCenter, PowerExchange, Axon Data Governance and Informatica Data Services—HealthNow created a single, trusted view of data and exposed plan-rate and claims information as a reusable service. This cut time-to-data for pricing and risk analysis from months to days, accelerated data-quality certification, strengthened governance and compliance, and enabled faster adaptation to evolving healthcare trends and mandates.

HealthNow New York Inc.

Rob Myers

Enterprise Data Warehouse Solution Architect/Manager