Case Study: GSI Commerce achieves accurate global deliveries and fraud prevention with Informatica AddressDoctor

GSI Commerce - Customer Case Study

GSI Commerce International, a provider of e‑commerce and multichannel solutions for leading global brands, faced the common challenge of ensuring correct delivery and billing for international customers while preventing fraud. With customers and orders spanning many countries, inaccurate or incomplete addresses threatened fulfillment, customer satisfaction and secure transactions.

Since 2003 GSI integrated AddressDoctor’s Interactive Web Services into the online checkout to validate addresses in real time at point of entry, offer correction suggestions and require a verified address to complete orders. The solution supports more than 240 countries, transmits securely via SSL, and delivers rapid responses—resulting in accurate delivery and billing, improved fraud prevention, optimized logistics and actionable usage statistics for retailers.

GSI Commerce

Enda Breslin

Vice President Technology Solutions