Case Study: HealthDetail cuts provider-directory processing time by 64% and reduces costs with Informatica Cloud

Ensured that Salesforce CRM data is accurate, complete, and up to date

HealthDetail helps public- and private-sector organizations manage, monitor, and maintain critical information for clients ranging from Fortune 50 companies to government agencies. To grow its provider directory business for government health payers and insurers, the company needed directories that were accurate and compliant to support value‑based care while reducing the cost and complexity of data management.

Using Informatica Cloud to integrate cloud applications with on‑premise databases, HealthDetail reduced provider directory processing time from 14 days to 5 (a 64% reduction), eliminated the need for contract DBAs and dedicated IT hardware/software, and achieved full synchronization so Salesforce CRM data remains accurate and up to date. The result: faster, lower‑cost operations and trusted, accessible data across cloud and on‑premise systems.

HealthDetail

Darrell DeVeau

President and CEO